Due to the Covid-19 health emergency, all shipments will be suspended until April 3, subject to exceptions. You can still place the order. The goods will be "blocked" by us and will be sent as soon as possible.
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Returns

If for any reason the customer is not satisfied with an order, items can be returned within 14 days from the date of receipt of the goods.

Returns to Italy:

Reason Return How to proceed
Change Size Gratis

How to change size:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Specify the name and quantity of the items that you want to replace and the pickup address of the goods;
  • 4) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Refund € 10

How to make a return with a refund:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will refund.

Refunds will be made after receipt, verification and acceptance of the goods.
For orders paid by credit card the amount refunded will be available in about 5-10 days.
In the case of payment via Paypal the amount will be returned to the original account.
In the case of cash payment or bank transfer you will need to provide your IBAN to make a transfer in your favor.

Returns European Union member countries:

Reason Return How to proceed
Change Size € 15

How to change size:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Specify the name and quantity of the items that you want to replace and the pickup address of the goods;
  • 4) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Refund € 15

How to make a return with a refund:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will refund.

Refunds will be made after receipt, verification and acceptance of the goods.
For orders paid by credit card the amount refunded will be available in about 5-10 days.
In the case of payment via Paypal the amount will be returned to the original account.
In the case of cash payment or bank transfer you will need to provide your IBAN to make a transfer in your favor.

Returns for non-EU countries:

Reason Return How to proceed
Change Size € 35

How to change size:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Specify the name and quantity of the items that you want to replace and the pickup address of the goods;
  • 4) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Refund € 35

How to make a return with a refund:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will refund.

Refunds will be made after receipt, verification and acceptance of the goods.
For orders paid by credit card the amount refunded will be available in about 5-10 days.
In the case of payment via Paypal the amount will be returned to the original account.
In the case of cash payment or bank transfer you will need to provide your IBAN to make a transfer in your favor.

Returns for Rest of the World:

Reason Return How to proceed
Change Size € 60

How to change size:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Specify the name and quantity of the items that you want to replace and the pickup address of the goods;
  • 4) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Refund € 60

How to make a return with a refund:

  • 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package;
  • 2) Send a request for authorization to ufficio@block60.com;
  • 3) Upon approval, we will send the carrier to make the withdrawal, the address provided;
  • 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will refund.

Refunds will be made after receipt, verification and acceptance of the goods.
For orders paid by credit card the amount refunded will be available in about 5-10 days.
In the case of payment via Paypal the amount will be returned to the original account.
In the case of cash payment or bank transfer you will need to provide your IBAN to make a transfer in your favor.

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